COVID-19: Taking Care of our Community
We value the health and wellbeing of our clients, team, and community so we’ve thought a lot about how we can best serve you during these strange times with the COVID-19 pandemic. As of March 21st, in order to comply with the new California executive order, we will be closed until further notice. It’s what’s best for the health and safety of our community, so we’ll all be staying home for now. We can continue to operate part of our business virtually and encourage you to keep up with us on social media during this time. We've been working digitally with clients all over the world for years; the only thing that's new for us is working with clients in San Diego virtually as well.
FAQ
Can I still order pieces from your site?
Yes! And that would be super awesome of you! At this time we can only ship jewelry we currently have in stock, so we’ll be keeping our inventory up to date online.
What about made to order pieces?
Since we’re closed for jewelry making, unfortunately we can’t offer any of our made to order pieces during this time. If you’d still like to order a piece, we’d love to reward you for your patience and awesomeness, with a 10% off code good for any future order. Your order will also be prioritized once we are able to return to work.
Can I still book a custom design appointment?
Absolutely! All design appointments will be done virtually for the time being.
I’ve already placed a custom order, how will this affect my shipping time?
The clock has basically stopped. So wherever we are on your project, we'll continue working on it as soon as we are able to return to work.
Are rush orders still available?
Unfortunately, no. Since, we aren’t sure yet when we’ll be able to return to work and things are changing day to day, we can’t make any rush delivery promises. However, your design will be prioritized once we open again.
Thank you again for all your support! During this challenging time, we will continue to offer the amazing customer service we've become known for. Omer, Diò, and I will be back in the studio once it’s been deemed safe and we have the ok to do so. With love, stay safe everyone.